Strange audio quality Nitro AN517-41

Elseano
Elseano Member Posts: 3 New User
edited February 2022 in Nitro Gaming
Hi I recently bought the Acer Nitro AN517-41 
and as soon as I started to play games on it I could tell the audio was completely different to my old acer nitro. It’s hard to describe but the audio sounds like it’s coming from behind and it sounds completely wrong. I’ve downloaded old drivers and new I’ve tried everything but the audio just doesn’t seem right. Anyone else with the same issue ?

{Thread was edited to add model name to the title}

Answers

  • Elseano


    I understand that the sound is not working properly.. 


    Are you using external speakers ?     Please try to check the sound with the external speakers and headset. 


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..


    Try windows x 
    Go to device manager - Go to sound video and game controllers.  Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. Restart the computer.  It should work fine.. 


    If it is still not working 
    Uninstall the sound driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the sound driver 

    It should work fine. 



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Elseano
    Elseano Member Posts: 3 New User

    William_mk2


    Hi I’ll try all of these now,I currently have windows 11 am I still able to install windows x?
  • Elseano

    Please try all the steps which was mentioned above.    If you system was shipped with windows 10 you can easily get back to windows 10. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Elseano
    Elseano Member Posts: 3 New User
    No it was shipped with windows 11 unfortunately, thanks for quick replies trying these steps now.
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited February 2022
    Elseano

    I hope everything works fine..

    Since it is windows 11 - Try windows + x on keyboard and click on Windows Terminal Admin to go to command prompt 

    Kindly follow the details from the link 

    https://www.webnots.com/8-ways-to-open-command-prompt-in-windows-11/

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★