WIN 10 and WIN 7 BLUE SCREEN CRASHES after 2 new EB321HQU monitors

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TiredTech
TiredTech Member Posts: 2 New User
2 New EB321HQU monitors Intermittent Blue Screen issues with 2 completely different PC's, began immediately after hooking up EB321HQU.

WIN10 box:  Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz   3.19 GHz - 64 Gigs Ram
~ I have tried 3 different NVIDIA drivers 2560x1440 native and various other resolutions settings on this robust windows 10 Pro box with EB321HQU and now running latest NVIDIA driver - still get intermittent Blue screen and reboots.

~ Old Windows 7 box running at 1920x1080 same intermittent Blue Screen crash PC started immediately after installing EB321HQU.

Reverting to old monitors running 1920-1200 nd 1920x1080 work fine on both boxes.

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Bugcheck Analysis  FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
*                                                                             *
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VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe10cc5fb6010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8049e298c74, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

 Debugging Details:
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Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_bdd56dff892c74e4\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

any thoughts are appreciated ...  these 2 monitors are about 2 weeks past the 30 day return policy :-(







Answers

  • TiredTech
    TiredTech Member Posts: 2 New User
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    Forgot to mention in Win10 box am running basic Nvidia GeForce GTX 1060 6GB - driver 30.0.15.1165  Jan 28 2022

    WIN7 box is ancient hardware but does exactly same intermittent Blue screen as WIN10 box.