Acer aspire V5-571 freezing and gets hot on windows 10 upgrade

ronish
ronish Member Posts: 2 New User
edited February 2022 in Aspire Laptops
Acer aspire V5-571 freezing and gets hot on windows 10 upgrade

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Is this during the upgrade or after the upgrade completes? Are you doing the upgrade from a flash drive or via a downloaded image?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ronish
    ronish Member Posts: 2 New User
    billsey said:
    Is this during the upgrade or after the upgrade completes? Are you doing the upgrade from a flash drive or via a downloaded image?
    this is after updating from windows 7 to 10. Used windows tool to upgrade.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ronish,

    Malware, outdated drivers, and corruption with system files are several reasons why your PC is freezing. Since you've tried some troubleshooting steps already but the issue still persists, try updating the device drivers which is helpful in resolving the issue.