Nitro sense in my Acer Nitro 5 AN515-55 was not opening .its saying computer not supported. Plz help

gamerkid

I tried reinstalling and it did not work either.

StevenGen

gamerkid said:

I tried reinstalling and it did not work either.

Don't know why maybe first uninstall the old version at Program Files, also which OS are you running? As the Version: 3.01.3024 should work with Win-10 that Acer has on your models driver page, as for Win-11 you need version 3.01.3028 as that is the last version of NitroSense that works perfectly on my AN515-56 with Win-11.

gamerkid

StevenGen said:

gamerkid said:

I tried reinstalling and it did not work either.

Don't know why maybe first uninstall the old version at Program Files, also which OS are you running? As the Version: 3.01.3024 should work with Win-10 that Acer has on your models driver page, as for Win-11 you need version 3.01.3028 as that is the last version of NitroSense that works perfectly on my AN515-56 with Win-11.

I uninstalled the old version. I am running windows 10. 
I downloaded the version that you suggeted but its still saying " sorry,your computer is not supported". 
What do i do now??

I searched Nitro Sense in my c drive ,there were some files related to Nitro sense. Should i delete all those related files and then retry installing???

AnhEZ28

@gamerkid when opening the Nitrosense installation folder, you should see a folder named plugs. Go into it and find the AN515-55 folder. Rename that folder by adding the last four digits and alphabet(like AN515-55-XXXX) of your model number (this can be found at the bottom of your laptop.

gamerkid

AnhEZ28 said:

@gamerkid when opening the Nitrosense installation folder, you should see a folder named plugs. Go into it and find the AN515-55 folder. Rename that folder by adding the last four digits and alphabet(like AN515-55-XXXX) of your model number (this can be found at the bottom of your laptop.

That didn't work.

gamerkid

Should factory reset my Nitro laptop then??