N50-620 USB C DISPLAY?

SASQ40
SASQ40 Member Posts: 1 New User
bought a usb c to hdmi adapter to run a third monitor but im not having luck getting it to work, i assumed since it was usb 3.2 it would, is there something I'm missing or are the ports on these machines not able to display video

Answers

  • StevenGen
    StevenGen ACE Posts: 12,829 Trailblazer
    SASQ40 said:
    bought a usb c to hdmi adapter to run a third monitor but im not having luck getting it to work, i assumed since it was usb 3.2 it would, is there something I'm missing or are the ports on these machines not able to display video
    What monitor are you trying to connect to, is it a 144Hz refresher rate or higher, give us the model number? For 1080p 144Hz you will need DisplayPort type DP 1.3 or DP 1.4, Dual-Link DVI, or HDMI 1.3 (or higher), while 1440p 144Hz requires either HDMI 2.0 or DisplayPort 1.2. Check the HDMI cable that you are using and the plug and the post if it haven't got any damage?