My Aspire A515-45 won't turn on if not plugged in

Philly11
Philly11 Member Posts: 1 New User
Hi, I got some issue with my laptop, it won't turn on if not plugged in. The blue light just blinking and nothing happen.
My laptop turns on only if the power adapter is plugged in.
I already tried to reset my battery by press and holding power button but this doesn't solve my issue. Is there any other solutions to fix my issue? Thanks!

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Shut the machine off with the charger plugged in. Wait for the battery charge LED to turn steady blue. Then turn the machine on with the charger still plugged in.

    Then go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Jack E/NJ