help please boot issue TC-1660 I can't get past this screen.

mandy30

I cant start windows,I cant get past this screen,the only thing im able to do is get into bios,I bought this pc from a auction but it was new,I changed to standard user account then the yes button was greyed out so was following tutorials to try rectify that problem when I got this problem,I dont have the cd but even if i did there is,nt a cd drive in the pc,can anyone advise please
Thread was edited to add model name to the title

Larryodie

Most likely you can do a ALT-F10 or (FN-ALT-F10) to boot to factory defaults. 
But I'm wondering if you've done a F9 within Bios to do factory default ?

Reset the BIOS to Default Settings (BIOS)

1. Access the BIOS Setup utility. See Accessing BIOS.
2. Press the F9 key to automatically load the factory default settings. ...
3. Confirm the changes by highlighting OK, then press Enter. ...
4. To save the changes and exit the BIOS Setup utility, press the F10 key

How do I restore my Acer computer with Alt F10 on startup?

How to Restore Windows on my Acer Computer Using Alt + F10 on...

1. Press and hold the Power key for 5 seconds to power the system off completely.
2. Press the Power key to turn on the computer.
3. Press the Alt and F10 keys at the same time when the Acer logo appears on the screen. ...
4. Select Troubleshoot.
5. Click Reset your PC.

mandy30

Larryodie said:

Most likely you can do a ALT-F10 or (FN-ALT-F10) to boot to factory defaults. 
But I'm wondering if you've done a F9 within Bios to do factory default ?

Reset the BIOS to Default Settings (BIOS)

1. Access the BIOS Setup utility. See Accessing BIOS.
2. Press the F9 key to automatically load the factory default settings. ...
3. Confirm the changes by highlighting OK, then press Enter. ...
4. To save the changes and exit the BIOS Setup utility, press the F10 key

How do I restore my Acer computer with Alt F10 on startup?

How to Restore Windows on my Acer Computer Using Alt + F10 on...

1. Press and hold the Power key for 5 seconds to power the system off completely.
2. Press the Power key to turn on the computer.
3. Press the Alt and F10 keys at the same time when the Acer logo appears on the screen. ...
4. Select Troubleshoot.
5. Click Reset your PC.

ttttt said:

@mandy30

Is the problem of no bootable disk just happened recently? Sometimes this kind of issue will be just a loose connection, so reseating the connection cables can solve the problem.

I begin to doubt that your TC-1660 is a barebone model without HDD. If it is a barebone model, you may not even have the Win 10 license embedded in the motherboard, but let's see.

How about send another BIOS photo where HDD should appear on that page?

In our earlier communications I said all the functions of a CD/DVD can be covered by a flash drive, so you can try it out now.

Assume you have another PC that can download the Win 10 OS from Microsoft site:

1) Have 8GB/16GB empty flash drive with FAT32 format ready

2) Go to this link https://www.microsoft.com/en-us/software-download/windows10
    to get the Media Creation Tool.

3) Run this tool and download the latest Win 10 to the flash drive

4) Have this new flash drive inserted to the TC-1660. When bootup keep tapping the Delete key to reach the Bootmenu.

5) Select to boot from this flash drive

6) When Win 10 ask you for a product key, just select "I do not have a product key". If you have a Windows license embedded in the motherboard, Windows will recognize it automatically

7) Proceed with the initial setup steps

mandy30 said:

Larryodie said:

Replace the battery.

I must have had the jumper on the wrong pins because it wont start at all on the pins I had it on,when I changed them it started up again.I followed your instructions on the reset bios to default I am going to try the restore windows in a shortly I am just going to upload my pic of the bios,dont know whats happening here but now it just keeps saying 9 characers too short,throwing the towel in its totally doing my head in 

mandy30 said:

Larryodie said:

Replace the battery.

larryodie you are my hero,thankyou so much for your advice it worked a treat,after spending days trying to sort this by looking at youtube vidoes and trying other users advice I was at the stage of giving up,just decided to try yours and I was gobsmacked in minutes it was sorted,you have made my day thank you once again 

billsey

Ah, that's because you already marked some messages as the solution.

egydiocoelho

Since you bought the laptop at an auction, I think it would be interesting to reinstall windows, using a microsoft iso: https://go.microsoft.com/fwlink/?LinkId=691209

mandy30

Hi, i cant as it does,nt have a cd drive

billsey

You use a flash drive instead of a CD/DVD. You will want a Windows install flash drive to do much in the way of diagnostics anyway. Show us a picture of the BIOS in the Advanced; Integrated Peripherals section so we can what drives are installed.

ttttt

@mandy30

Is the problem of no bootable disk just happened recently? Sometimes this kind of issue will be just a loose connection, so reseating the connection cables can solve the problem.

I begin to doubt that your TC-1660 is a barebone model without HDD. If it is a barebone model, you may not even have the Win 10 license embedded in the motherboard, but let's see.

How about send another BIOS photo where HDD should appear on that page?

In our earlier communications I said all the functions of a CD/DVD can be covered by a flash drive, so you can try it out now.

Assume you have another PC that can download the Win 10 OS from Microsoft site:

1) Have 8GB/16GB empty flash drive with FAT32 format ready

2) Go to this link https://www.microsoft.com/en-us/software-download/windows10
    to get the Media Creation Tool.

3) Run this tool and download the latest Win 10 to the flash drive

4) Have this new flash drive inserted to the TC-1660. When bootup keep tapping the Delete key to reach the Bootmenu.

5) Select to boot from this flash drive

6) When Win 10 ask you for a product key, just select "I do not have a product key". If you have a Windows license embedded in the motherboard, Windows will recognize it automatically

7) Proceed with the initial setup steps

Larryodie

Most likely you can do a ALT-F10 or (FN-ALT-F10) to boot to factory defaults. 
But I'm wondering if you've done a F9 within Bios to do factory default ?

Reset the BIOS to Default Settings (BIOS)

1. Access the BIOS Setup utility. See Accessing BIOS.
2. Press the F9 key to automatically load the factory default settings. ...
3. Confirm the changes by highlighting OK, then press Enter. ...
4. To save the changes and exit the BIOS Setup utility, press the F10 key

How do I restore my Acer computer with Alt F10 on startup?

How to Restore Windows on my Acer Computer Using Alt + F10 on...

1. Press and hold the Power key for 5 seconds to power the system off completely.
2. Press the Power key to turn on the computer.
3. Press the Alt and F10 keys at the same time when the Acer logo appears on the screen. ...
4. Select Troubleshoot.
5. Click Reset your PC.

ttttt

@mandy30

Sorry, you keep tapping F12 ( or hold down Fn+ tapping F12) to reach Bootmenu.

mandy30

I took the cmos battery out as was doing what someone advised for my problem,now the battery keeps changing time so I need to watch tutorials on that now,I read i need to set the jumpers but i dont know where they are,I wish acer would give better documentation on the motherboard,once I sort that out I will take pics of the bios and post

egydiocoelho

check this information:

mandy30

thankyou for the diagram,can you tell me what I actually do and how to do it please

mandy30

mandy30 said:

thankyou for the diagram,can you tell me what I actually do and how to do it please

think I have done it now,after you put the jumper back to normal position when you go back into bios should it show factory default date please,if so when do i change it to todays date or does it do that when you load windows?

Larryodie

F9 for factory default : Please see my post.
Windows will set the time or do it manually within.

mandy30

Larryodie said:

F9 for factory default : Please see my post.
Windows will set the time or do it manually within.

It wont set manually it just keeps reverting back to the same date even when i press f10 to exit and save

Larryodie

Replace the battery.

mandy30

Larryodie said:

Replace the battery.

I must have had the jumper on the wrong pins because it wont start at all on the pins I had it on,when I changed them it started up again.I followed your instructions on the reset bios to default I am going to try the restore windows in a shortly I am just going to upload my pic of the bios

mandy30

Larryodie said:

Most likely you can do a ALT-F10 or (FN-ALT-F10) to boot to factory defaults. 
But I'm wondering if you've done a F9 within Bios to do factory default ?

Reset the BIOS to Default Settings (BIOS)

1. Access the BIOS Setup utility. See Accessing BIOS.
2. Press the F9 key to automatically load the factory default settings. ...
3. Confirm the changes by highlighting OK, then press Enter. ...
4. To save the changes and exit the BIOS Setup utility, press the F10 key

How do I restore my Acer computer with Alt F10 on startup?

How to Restore Windows on my Acer Computer Using Alt + F10 on...

1. Press and hold the Power key for 5 seconds to power the system off completely.
2. Press the Power key to turn on the computer.
3. Press the Alt and F10 keys at the same time when the Acer logo appears on the screen. ...
4. Select Troubleshoot.
5. Click Reset your PC.

ttttt said:

@mandy30

Is the problem of no bootable disk just happened recently? Sometimes this kind of issue will be just a loose connection, so reseating the connection cables can solve the problem.

I begin to doubt that your TC-1660 is a barebone model without HDD. If it is a barebone model, you may not even have the Win 10 license embedded in the motherboard, but let's see.

How about send another BIOS photo where HDD should appear on that page?

In our earlier communications I said all the functions of a CD/DVD can be covered by a flash drive, so you can try it out now.

Assume you have another PC that can download the Win 10 OS from Microsoft site:

1) Have 8GB/16GB empty flash drive with FAT32 format ready

2) Go to this link https://www.microsoft.com/en-us/software-download/windows10
    to get the Media Creation Tool.

3) Run this tool and download the latest Win 10 to the flash drive

4) Have this new flash drive inserted to the TC-1660. When bootup keep tapping the Delete key to reach the Bootmenu.

5) Select to boot from this flash drive

6) When Win 10 ask you for a product key, just select "I do not have a product key". If you have a Windows license embedded in the motherboard, Windows will recognize it automatically

7) Proceed with the initial setup steps

mandy30 said:

Larryodie said:

Replace the battery.

I must have had the jumper on the wrong pins because it wont start at all on the pins I had it on,when I changed them it started up again.I followed your instructions on the reset bios to default I am going to try the restore windows in a shortly I am just going to upload my pic of the bios,dont know whats happening here but now it just keeps saying 9 characers too short,throwing the towel in its totally doing my head in 

mandy30 said:

Larryodie said:

Replace the battery.

larryodie you are my hero,thankyou so much for your advice it worked a treat,after spending days trying to sort this by looking at youtube vidoes and trying other users advice I was at the stage of giving up,just decided to try yours and I was gobsmacked in minutes it was sorted,you have made my day thank you once again 

LawrenceMcMullan

Hi

I bought an Acer Aspire TC 1660 Core i5 and it came with a 250gb MVME M.2 drive loaded with windows 11

I cloned the drive from the computer i was upgrading from, and i can't get it to boot, although it boots from my own pc at home

I have tried every setting in the bios i can think of, what am i missing?

Larryodie

I think that you need to start a NEW post with more information like

Why did you clone if it was a "loaded drive" ?

Do you ONLY have the MVME M.2 drive installed

Is it a new computer ?

How did you clone it FROM another computer ?

LawrenceMcMullan

I was changing to a newer work computer and it had programs that the office staff wanted to keep the same, so i used Acronis to clone the drive

the new pc also has 2tb standard drive which ii also cloned, and like i said earlier, i can boot both of them from my pc at home,

but when i put them into the acer it cant boot from either drives

billsey

What OS was on the old drive? Was it configured for legacy boot instead of UEFI? How close is the hardware to the new system? Booting from a drive out of an old computer can be a real hassle if the hardware isn't even close to the same...

Larryodie

Also try to disconnect one of the drives until you are able to boot either of them. Then reconnect the 2nd drive after WIndow's has established a bootable drive.