Disk health error Acer 515

Ebco
Ebco Member Posts: 4 New User
edited February 2022 in Aspire Laptops
Gidday.Have a Acer 515 laptop with a SSD drive.When I unplug it now it stoppes working even thought it says battery is good.I get a error when I run Crystal disk info saying power cycle count is bad.Current 1.Worse 1.Do you think its the Battery or SSD thats at fault?Thanks in advance.

Thread was edited to add model name to the title


Answers

  • Ebco
    Ebco Member Posts: 4 New User
    Also when I run Windows Disk Health it comes up with a error message.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Ebco try to clean the contacts of that SSD
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  • Ebco
    Ebco Member Posts: 4 New User
    Thanks already have.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Ebco do you have the screenshot of the application that you use to check the SSD health? 
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Ebco
    Ebco Member Posts: 4 New User
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @EBCourt

    I'll try unseat the SSD, clean the connectors with electrical contact cleaners or spray with compressed air. Reseat the SSD with secured connection. If problem persist, then the drive failed.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Ebco the SSD might have problem with power cycle value although I can't see the number of the power cycle count but it still works regarding that.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Try disconnecting the lithium battery and the ssd, in that order. Then reconnect the ssd and lithium battery, in that order. Check crystaldiskinfo if the problem still occurs.

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