I have 2 clients that have this model.
They both have recently started to get the BSOD sometimes twice a day with no particular similar situations when using the laptops. Neither user is a gamer. They just do regular web broswing, email, word processing and a bit of accounting in Quick books.
I have updated the "Acer Updater" program which was no longer compatible with Windows 7 HP 64.
I thought that was the issue but they both still blue screen again.
I have totally reformatted one and install everything fresh and still doing it.
Hard drive amd RAM have both been thoroughly tested and pass with flying colors.
I have read the dump file reports and the driver in each of the crashes is one of these:
ntoskrnl.exe
athrx.sys (probably ATI video related)
igdpmd64.sys (probably Intel Graphics related)
dxgkrnl.sys (probably DirectX related)
Does anyone here have any ideas or experience with this model?
Please advise.
Thanks in advance for any help.