Predator 17 G9-793-79V5 Wifi Card Replacement Help

Loadstone

I've had my Predator 17 since 2018 without issues, but the last couple months the Wifi has started disconnecting intermittently. Sometimes it's 3+ times in 10 minutes, others it can go hours or days between disconnects. When that happens, my only option is a system reboot or using the Chrome repair utility (which resets the adapter) since manually reconnecting to the network fails until the adapter is reset. I don't believe my Wifi network is the root cause, as I have other devices which don't have any connectivity issues.

The Device Manager reports the Wifi Card as "Killer Wireless-n/a/ac 1535 Wireless Network Adapter" and says all is working normally. I've tried System reboots and driver updates (was able to locate versions 12.0.0.722 and 12.0.0.953 in addition to version 12.0.0.279 from the Acer website). I haven't tried reinstalling Windows or reverting to factory settings, but those options are on the table if replacing the card doesn't work.

I haven't found any other complaints about this issue, so I gather it's pretty rare unless I'm missing something obvious.

So the question is: What replacement cards are compatible? I found this thread but didn't want to necro it: https://community.acer.com/en/discussion/599046/replacing-wireless-card

batmalin said:

These Intel® Wireless Adapters are CRF modules that support the integrated Intel Wireless-AC:

-Intel® Wireless-AC 9560
-Intel® Wireless-AC 9462
-Intel® Wireless-AC 9461
Standard M.2 Key A or E is Intel® Wireless-AC 9260.

It sounds like Intel Wireless-AC 9560 is NOT compatible. Based on @batmalin reply, am I understanding that 9260 is compatible and the others are not? I'm not sure what CRF modules are; is Predator 17 incompatible with CRF?

Are there any Wifi 6 cards compatible with my laptop?

Predator 17 G9-793-79V5

Thanks in advance.

batmalin

Those cards are CNVio which is compatible with some Intel CPUs and MBs. You have to look for an NGW/NGFF card for your laptop.

batmalin

Those cards are CNVio which is compatible with some Intel CPUs and MBs. You have to look for an NGW/NGFF card for your laptop.

Loadstone

Thanks, that gave me a few extra search terms to understand. For anyone finding this, here's a comparison where the "System Interface Type" shows the different form factor:
https://ark.intel.com/content/www/us/en/ark/compare.html?productIds=99445,99446

Another thread with a bit more detail: https://community.intel.com/t5/Wireless/PciE-Half-Mini-Card-vs-M-2-2230-1216/td-p/210592

I haven't been able to find a Wifi 6 compatible card in this PCIe HMC form factor. There are some interesting adapters to allow slotting of HMC into M.2 online, though they seem to be priced higher than the actual wifi card and there's some uncertainty if they'll physically fit. Since Wifi 6 isn't critical for me, I'll snag a 9260 and hope it fixes my issues.

Marking as answered. Thanks for the help.

batmalin

AX200NGW is working out of the box on my Nitro AN515-43 AMD version
https://www.intel.com/content/www/us/en/products/sku/189347/intel-wifi-6-ax200-gig/specifications.html