Acer swift 5 not turning on

aisyahkay91
aisyahkay91 Member Posts: 1 New User
When i press the power button,the laptop fails to turn on.The keyboard backlight is on.
Power indicator and battery lights both on.
When i force shut down by holding the power button it shuts down.But when i turn it back on still cant turn the laptop on.
Doesnt matter if its plugged in or not

Answers

  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    Which Swift 5 do you have? It should be something like SF5xx-xxx-xxxx. If you hook a monitor or TV up to the HDMI port, do you get anything on it's display when you try to turn the laptop on? What colors are the power and battery lights? Flashing or on steady?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @aisyahkay91,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds.