Heat problems with Predator Helios 300 PH315-52

Manatipowa

Lately I have a problem were Predator Helios 300 PH315-52 gets to temperatures of 60°C to 79°C without running any game.
I recently repasted it and is already undervolted, I'm just wondering if anyone got this same issue and if Windows 11 could have any to do with it.

(​//Edited the content to add model name)

Easwar

Hi @Manatipowa,

Try to undervolt your CPU using XTU. But do it at your own risk. The best procedure is to go one increment at a time and run a stress test of minimum 10 mins after each increment.

1. Turn you fan to Max rpm for better cooling.
2. Try not to play on bed or any surface like that. ...
3. Try not to overclock your GPU because you will get little bump in performance like 2–4fps but the heat output will be very high.
4. Try to undervolt your CPU.

Manatipowa

Easwar said:

Hi @Manatipowa,

Try to undervolt your CPU using XTU. But do it at your own risk. The best procedure is to go one increment at a time and run a stress test of minimum 10 mins after each increment.

1. Turn you fan to Max rpm for better cooling.
2. Try not to play on bed or any surface like that. ...
3. Try not to overclock your GPU because you will get little bump in performance like 2–4fps but the heat output will be very high.
4. Try to undervolt your CPU.

Already undervolted, I play on top of a cooling pad (which honestly only makes it more worrying), I dont overclock and I cant have my fan at max RPM because of the noise it makes.

Easwar

Hi @Manatipowa,

It looks like hardware issue. Contact acer tech support,

https://www.acer.com/ac/en/US/content/service-contact​

OR book the unit for repair service,

https://customerselfcare.acer.com/CS2/#/

Manatipowa

Easwar said:

Hi @Manatipowa,

It looks like hardware issue. Contact acer tech support,

https://www.acer.com/ac/en/US/content/service-contact​

OR book the unit for repair service,

https://customerselfcare.acer.com/CS2/#/

ive had my laptop for more then a year so my warranty already ran out can I still book for a repair? 

billsey

You can, although the repair will be charged to you.

Manatipowa

Easwar said:

Hi @Manatipowa,

It looks like hardware issue. Contact acer tech support,

https://www.acer.com/ac/en/US/content/service-contact​

OR book the unit for repair service,

https://customerselfcare.acer.com/CS2/#/

ive had my laptop for more then a year so my warranty already ran out can I still book for a repair? I mean so far all ive gotten have been negatives

billsey

As I said, they will repair a laptop out of warranty, but will charge you for the work. They often have a flat rate for repairs that can help if your issue is something catastrophic, and the services are different in different countries.