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Turn off your laptop. When you see the Acer screen, press Alt F10. This should take you to the recovery partition on the hard drive. From there, you can do a factory restore.
Without a specific model number or what operating system shipped on the unit, I can point you to our knowledge base and some articles we have available that directly address this topic.
How do I restore my computer with Acer Care Center?
How do I restore my computer using ALT + F10?
How do I restore my computer using eRecovery Management?
Also, this is a more comprehesive list of topics involving the creation and use of recovery media that may help: Use Acer Recovery Management to restore your system or create recovery media
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