Does Acer Aspire A515-56 Windows backward compatible for USB-C ALT mode?

IrisLin
IrisLin Member Posts: 2 New User
edited January 2022 in Aspire Laptops
Our customer attached a Vention Type-C Converter (Type-C to VGA Converter) to Aspire A515-56 USB-C port, but no video display on VGA monitor.

Does Acer Aspire A515-56 support backward compatible for USB-C Alt mode? see other laptop list to support USB-C:
https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.amazon.com%2FVENTION-Adapter-Type-C-Converter-Compatible%2Fdp%2FB08GYZC7WK&data=04%7C01%7Cjoe.chang%40raritan.com%7C27aa11dafaf8431ecbe908d9dae7589b%7C199686b5bef4496087867a6b1888fee3%7C1%7C0%7C637781509425284995%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=3LIkCTjLa8edYxvSCnzcxU3QxFHK8e9JyVrF%2FKx3SO0%3D&reserved=0
Please advise. Thank you

​//Edited the content to add model name.   ​

Answers