what would make go completely off when it was fully charged up? - Acer 315 chromebook

Sandylovejoy
Sandylovejoy Member Posts: 3 New User
edited January 2022 in Chromebooks
i wondered   if  someone   out there  could   help me,i have a   Acer   315   chromebook   its about 3   years  old   tonight  i  was  on it    and  for the  life of me   i can't figured  out why  it suddenly  went  off,  it was fully charged  up so i  thought, i   click on  the  power  button   nothing  happened  no  power light   was seen   this   went on   about 10   to  20  minutes at  least    i  plugged in the power cord and  tooked   it out but  no light   on the  end of the  laptop its self. i  thought  it  blew a  fuse or something  or  i  accidently  did  something,  or  my   dog sat  on   it,  anyway  i looked  it over   from  the front     to back    i  didnt see  anything  broken  after   fiddle with  it   for another 5  minutes  i  hook   the power cord in to it press    the  power button    and suddenly  it  came  on, it  seems to  be ok   now

​//Edited the content to add model name.   ​

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Which 315 model do you have? The full model number should be on the same sticker as the SN and SNID. It's likely something like CB315-xxx-xxxx...
    What do the battery and charging status lights do when the charger is plugged in, how is it different with the charger out?
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