Predator Helios 300 G3-571 - Unusable GPU

Moderig
Moderig Member Posts: 7

Tinkerer

edited January 2022 in Predator Laptops
Greetings,

I received a Helios 300 laptop a few months ago to fix; I presumed its only problem was a broken screen. However, as soon as I factory reset the device and attempted to install the GTX 1060 drivers, I received a blue screen of death:

PAGE_FAULT_IN_NONPAGED_AREA from nvlddmkm.sys

I learned that nvlddmkm.sys has to do with the graphics drivers, which proved my suspicions that something was wrong with the GPU. I did everything in my power to fix the solution, some examples being:
  • Factory resetting
  • Downgrading/upgrading windows
  • Installing old drivers
  • Using the eGPU Code 43 script
After my first factory reset, GeForce Experience finally installed a set of drivers. However, the NVIDIA Control Panel was not accessible at all, even if I attempted to open it. No matter what, I received a Code 43 for my GPU in the device manager, which always disappeared after installing said drivers, but then reappeared after a restart. Every game I tried running at any point always used the integrated graphics.

I've heard that this issue likely spans from hardware problems. I've disassembled this device a few times to replace screens and disk drives, but I have no idea where the GPU is. I know it is soldered to the motherboard somewhere, but what exactly does it look like? I have watched several disassembly videos only to find no mention of the GPU anywhere. My hope is that whatever is physically wrong with the GPU, I can fix, like a loose cable.

Do you guys have any other suggestions? I've pretty much exercised all of my options in terms of software.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,551 Pathfinder
    @Moderig the GPU is a chip and has to be unsoldered in order to take the chip out. It is underneath the heatsink. Solving problem with these chips is usually difficult.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Moderig
    Moderig Member Posts: 7

    Tinkerer

    AnhEZ28 said:
    @Moderig the GPU is a chip and has to be unsoldered in order to take the chip out. It is underneath the heatsink. Solving problem with these chips is usually difficult.
    I see, thanks. How much would a replacement GPU chip cost in this, or is it even worth it? Do you think there are any other solutions I can use to possibly fix the current GPU?