Nitro AN515-45 wifi problem

Matej138

Hi, a few days ago I bought a gaming laptop Acer Nitro 5. The problem occurred when I first turned on the laptop and did not want to log on to wifi, I enter the password and the laptop does not connect. However, it is interesting that the hotspot on the mobile is not a problem and the laptop can connect to it. So I tried all the updates that were available in the Windows update, I even tried to update to Windows 11 but none of that helped. I tried to look at various instructions on the Internet and even they did not bring any results, in short I can not connect to any wifi, neither to my home, nor to public wifi, just to none but to the hotspot in the mobile yes ... It totally disappointed me, because I'm thinking of looking at the laptop at the service, but I'm still trying to ask the community, because you will definitely know  Thanks in advance for your answers 

William_mk2

Matej138

Try windows x 
Go to device manager - Go to Network adapter.  Expand it 
Uninstall the wireless driver from device manager.   Restart the computer.  Try to connect to wireless.  It should work fine.. 

If it is still not working 
Uninstall the wireless driver from device manager 
Dont restart the computer. 
Go to support.acer.com 
chose your country 
type snid or chose your model 
go to drivers 
Install the wireless driver 

Try to connect to wireless.  It should work fine..