Acer Predator (PH315-51-7645) keeps restarting during Windows 11 upgrade

christianwatson
christianwatson Member Posts: 5

Tinkerer

edited January 2022 in Windows 11
I'm trying to upgrade my Acer Predator (PH315-51-7645) to Windows 11 but it keeps restarting during the process and won't go any further. Any ideas for how to resolve this? You can view a video clip of what's happening here: https://imgur.com/J3rW9we

​//Edited the content to add model name.   ​

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 2,978 Pathfinder
    Answer ✓
    @christianwatson it seems that the installation is corrupted. You need another computer and USB for the Windows reinstallation.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

FAQ & Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 2,978 Pathfinder
    Answer ✓
    @christianwatson it seems that the installation is corrupted. You need another computer and USB for the Windows reinstallation.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • christianwatson
    christianwatson Member Posts: 5

    Tinkerer

    Thanks, your answer helped me to solve my problem. I downloaded Microsoft's media creation tool, installed it on a USB drive, and used it to repair my Windows 11 install. Now it's working -- thanks again!

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