I bought an Aspire 7 (A715-42G) 6 months ago. Now I want to upgrade my RAM from 8gb to 16gb (2x8gb 3200Mhz) dual channel but an issue happened:
When I use dual channel RAM my laptop won't boot first time, screen doesn't show anything; keyboard, mouse doesn't work. I have to hold the power button (3-4 seconds) to turn off and turn on again, then laptop bootup normally and works fine.
Everytime I shutdown the laptop, I have to do that again.
If I use 1 stick laptop bootup normally on first time (I have check 2 RAMs and 2 slots, they are fine).
I have loaded BIOS default setting but it's not working. What should I do ? (Sorry for my bad English).
CPU: AMD Ryzen 5 5500U
GPU1: AMD Radeon Graphics
GPU2: NVIDIA Gefore GTX 1650 4GB GDDR6
Thread was edited to add model name to the title