My thunderbolt 3 isn't working properly. Model Name: G5-793 | Part Number: NH.Q1HEG.003

Scofield119
Scofield119 Member Posts: 1 New User
edited January 2022 in Predator Laptops
I am trying to connect an external display using thunderbolt 3 port, but it is not working, i tried uninstalling the thunderbolt 3 software, but it just doesnt detect any external display, how can i solve this? 
When i go into the details of the thunderbolt software I see this
 

I am using a USB-C docking station which has 2 inputs, one VGA and one HDMI, I have another 2 screens, when I connect to any of the displays, my screen keeps going on and off for a min, then nothing happens, it detects the screen and i can see it in devices connected also in device manager, but nothing actually shows up, in the thunderbolt software, I dont see any detected devices, I tried connecting the my phone using the same cable, and works fine without any issues, so the cable should have no problems, any idea on how can i solve this issue? 



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