ACER 272hl monitor can not display anything outside of native windows.

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JOHN90056J
JOHN90056J Member Posts: 1 New User
edited January 2022 in Monitors
I had a acer 272hl I got it back in 2016 it was a good monitor for the price.  I got a new AMD. razen 5 pc at microcenter and got  home and  it booted up fine into windows 10. I wanted to check the bios settings I pushed the key and the monitor went black with message input not supported.  I tried multiple times still no go first I thought it was  the computer but I hooked it up to my tv and got into the bios just fine.  I hooked up another monitor and it worked just fine it was another brand, after doing more testing I saw that it wasn't just the bios screen that was doing it I couldn't use windows command prompt or my disk image software that boots into a unix gui they all caused my monitor to give me the input not supported message.  I went back to microcenter explained the issue to three different service tech reps. they all said they have never heard of a issue like that before.  Well I need a working monitor so I just got a new monitor when I told  the sells rep my problem he said he has heard of a similar issue one other time the customer had a acer monitor, and the first thang he does is show me a acer monitor.  I will never buy another acer monitor again!

Thread was edited to add model name to the title


Answers

  • billsey
    billsey ACE Posts: 31,956 Trailblazer
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    Yep, that happens with some BIOS versions on some motherboards. They display the BIOS screen in 640x480 or 800x600 mode, and that's too low for the monitor to display... :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.