I have an acer spin 3 intel 7 convertible laptop won''t turn on

crazzzielady
crazzzielady Member Posts: 1 New User
edited January 2022 in Swift and Spin Series
It has an internal battery- I removed then held power button for 1 minute but back in plugged in and still nothing- I can tell you that BOTH the blue AND orange LED lights by power button are ON

Answers

  • StevenGen
    StevenGen ACE Posts: 12,696 Trailblazer
    It has an internal battery- I removed then held power button for 1 minute but back in plugged in and still nothing- I can tell you that BOTH the blue AND orange LED lights by power button are ON

    What is the exact Spin 3 model number? As to reset the battery in most Spin laptop models you have a pin at the base of the laptop that you need to press for 9 seconds or so that will reset the battery. Just as an example, these are the Spin SP515-51 SG’s instructions of battery functions:

    • “Battery reset Pinhole - Simulates removing and reinstalling the battery. Insert a paperclip into the hole and press for four seconds.

    The Battery indicators indicate the computer’s battery status. 

    • “Blue: The computer is in AC mode”
    • “Blinking amber: The battery is charging”

    If you have both lights on then it could be the battery is faulty or it could be that either your DC port plug/cable is faulty or its plug to the motherboard is shorting out, corroded or not plugged in properly, so check all that as and if all that does not reinstate your laptop then, its probably an internal power/charging circuitry issue so have that diagnosed by an experienced tech that has all the tools. Remember you can’t fix a circuitry issue as attempting any tech internal issue(s) will damage your laptop.


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @crazzzielady,

    Plug in the charger for sometime and try to turn it ON.