Thunderbolt to dual HDMI adapter is not being recognized? - Nitro 5 AN517-54

jbda86
jbda86 Member Posts: 2 New User
edited January 2022 in Nitro Gaming
Hi, my Acer Nitro 5 AN517-54 has a Thunderbolt 4 port, but I've connected a Thunderbolt 3 to dual HDMI adapter to it and the laptop posts a notification saying:

USB or Thunderbolt device functionality might be limited.

I have all the drivers installed, and I'm pretty sure TB4 is backwards compatible with TB3. Any ideas on what could be the issue? Anyone experienced this before?

This is the device: https://www.amazon.ca/gp/product/B08DV31YLV/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

Thanks in advance.

​//Edited the content to add model name.   ​

Answers

  • JackE
    JackE ACE Posts: 44,801 Trailblazer
    >>>USB or Thunderbolt device functionality might be limited.>>>

    The keyword is 'might'. Which also means 'might not'. Yes the TB4 port should be fully backward compatible with a TB3 device. However, it also means that your WavLink TB3 device might not have all the functionality of say a WavLink TB4 device for example.


    Jack E/NJ