my ACER Predator Triton 300 burning down in acer repair center fire.

onyxcheese
onyxcheese Member Posts: 1 New User
edited January 2022 in Predator Laptops
My ACER - Predator Triton 300 15.6 burned down at a fire at a acer repair center, i got a email saying acer would be sending a replacement. I then got a email saying they would not be open for the later parts of december. So i want follow them up as they haven't responded to my emails. So where and how do i contact them? I called customer service and they couldn't help and live chat is always down. Who should i contact?

Thread was edited to add model name to the title


Answers

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello onyxcheese

    I'm sorry for the inconveniences this issue has been causing you. I sent you a private message requesting some information in order to escalate your case to the local support, please reply it at your convenience. 

    Kind Regards,

    Acer-Ingrid