Acer et322qu display port is not working

JV90
JV90 Member Posts: 1 New User

I recently purchased two Acer et322qu monitor but the Display ports are not being detected. Does the DP on these monitors only work on GPU vs the built-in CPU on the mother board? I tested on three different computers (Dell Latitude 5570 , macmini m1, macbook pro 2017).  I have done the following:

  1. Tried direct connecting from a DP to HDMI cable.
  2. Tried the cables that came with the monitors and connected to a docking station and does not work either. 
  3. I tried turning off Auto Detect, and manually selecting DP but does not work either.
I have not tried DP to DP ports on a PC that has DP.

Please advise!!

Answers

  • billsey
    billsey ACE Posts: 34,230 Trailblazer
    Remember that a HDMI to DP cable is quite different from a DP to HDMI cable. Try a DP to DP if possible, if not take a close look at the descriptions on the cables...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.