Nitro 5 How can I restore my keyboard's color?

Asir

It has been (I believe) 11 months since I have bought my Acer Nitro 5 and I have noticed that my V and A keys got discolored, maybe because of the laptop heating or just a bad paintjob but it was definitely not induced by me. I am 99% sure that this is a problem in the production of the keys because there are other keys that get even warmer, but only the A and V keys lost color. The shop that I bought it from (Chantra Computer, now called CC Computer, Phnom Penh, Cambodia) told me that they would have to replace the whole keyboard, which was going to cost a lot even though I still have a couple of months left on my warranty. I do not want this problem to be simply dismissed as 'only cosmetic' because this product cost quite a hefty amount and a big company like acer should take responsibility for poor paintjobs. How may I get this problem fixed?

Thread was edited to add model name to the title

Commodore_1995#

Hi! Have you already contacted acer technical support in Cambodia? https://www.acer.com/ac/en/KH/content/service-contact