Hi, I've just bought a new Predator Orion 3000 PO3-630 with 11th generation CPU (11700f), 32 Gb ram, RTX3070.
The CPU goes up to 91 only for starting Cyberpunk and
staying on the main menu. During gameplay with CPU at about 50% it keeps 86°C with peaks of 90°C. FPS are fine, but I haven't dared to play long with that temp to avoid cooking CPU!
Wanna laugh? If I play Borderlands (a game from 2009!!!) it peaks 91°degrees with an usage of 20-30% of CPU. Nothing changes if I run those with the case-tower side
opened and removed!
(Ventilation was set in GAME mode, btw)
Before using GAME mode (useless for my issue) this happened: yesterday, after a few hours of Borderlands, CPU must has gone in self-protection because I experienced a drastical drop of FPS (under 30fps). I checked CPU temp and it was 91°C, so I switched the fans to GAME mode, from AUTO mode (and I heard a noticeable and loudy fan speed increase, hence they were going slow before manual switching). No matter what I had to exit the game for it to cool off. And I ask myself what's the AUTO mode for, if it can't detect a heat danger and increase fans speed to the required speed?
Basically I've bought a pre-built desktop made for gaming and it can't run a game from 2009 without risking to cook the CPU (91°C).
What should I do? Does any of you had a positive experience with Acer Technical Support and Customer care?
Thank you!
PS: Basically I want it repaired or a substitution with a new not-overheating unit. Otherwise I would like my money back since those performances are not-compliant with a gaming desktop and unhealthy for the processor and motherboard.
Only as a last desperate attempt (in case Acer support denies the issue) I would try a technical solution by myself, maybe replacing CPU dissipator...but I have no idea about what to do. Any advice?