No internet connection s1003

Good day

I did a clean windows 10 install on my locked in repair loop s1003. I have no internet connection and when I run the troubleshoot test I get:

Install a driver for your internet adapter
Windows did not detect a properly installed network adapter. If you have a network adapter you will need t reinstall the driver

I went to the download section of Acer and downloaded the wireless LAN. I clicked on setup and there was a quick black box that disappeared before I could read what it says. Other than that nothing happened.

I could not get the Platform drivers to work either.

I have to admit this is a learning experience but frustrating at times...hehehe

Once I get the internet working I think I can get the touch screen back I hope

Thread was edited to add model name to the title

Accepted answers

billsey

When you opened the command prompt, did you choose the "Run as Administrator" option? Administrators should have access to change those files...

All comments

Raymond4736

Sorry I just found out this is the wrong forum I will try the proper one.
I guess the moderator could delete this.

billsey

No, this is the right forum for a Switch S1003. The drive is running a command prompt script to try the install, then closing the window after the error message is displayed. Try starting a command prompt in run as administrator mode, the change directory to the folder you used to extract the files. Execute the script from there and the message will stay up. Note that you do have to extract the files, trying to run the script from within the archive will not work.

Raymond4736

Good Morning

I downloaded the Wireless Lan from the Acer site for S1003
I copied it still zipped to the flash drive
I copied the zipped file to the download section of the acer s1003
I then unzipped it
I ran the program in administrator mode
I answered yes to the change command
The black screen came up with this on it

Microsoft PnP Utility

Processing inf : ieuinit.inf

Then it went back to the directory
No change to the internet connection

So I opened the command prompt
Went to the directory with the file in it and typed setup
This is what it came up with

Processing inf : bcmfn2.inf
Adding the driver package failed : Access is denied
Processing inf : bcmdidsdio.inf
Adding the driver package failed : Access is denied

Using the command prompt reminds me of my old 8 bit days...

Did I miss something or do something wrong?

billsey

When you opened the command prompt, did you choose the "Run as Administrator" option? Administrators should have access to change those files...

Erick-Acer_Retired

Hi @ Raymond4736
Please mention your model name of unit

Raymond4736

Tks Billsey I will try that tomorrow when I get home from work, gotta get up at 3:30 so its off to bed. But it looks better every email.

Acer-Erick its a s1003

Raymond4736

Good afternoon

I followed you instruction and it worked great I now have internet. Thanks for all the help Billsey getting this back on the road...
I will try to get the rest of the things back again. One last question do I have to do the same thing for all the downloaded drovers or will they load automatically when I download them

Raymond4736

Ok they have to be installed through the command prompt... For once this is fun and not hair pulling. I will keep you informed as to how this works out

Raymond4736

Good day again

I have installed platform driers and wireless LAN. is there anything i have missed? Things look ok but would like a pros opinion

Thanks