Hdd not showing predator helios 300

Ponneshwer
Ponneshwer Member Posts: 1 New User
edited December 2021 in Predator Laptops
I bought a new 2021 predator helios 300 with ssd and hdd,but just in two days while gaming hdd is not showing in file explorer and disc management...is there any fix

Answers

  • Impervious
    Impervious Member Posts: 50 Devotee WiFi Icon
    Replace it
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    @Ponneshwer check if the HDD still show in the BIOS. If not, then contact or return the laptop to the place that you bought it,
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Ponneshwer,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • Please advise the exact model! Example PH315-52-58VH. Then upload a photo of the bios info tab, editing just the snid. If hdd appears in the information tab, check if the disk has a letter in the windows disk manager.
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