JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
Predator Cestus 335 not recognized by Quartermaster and "No Predator Devices Connected"
Hblbl
Member Posts: 4 New User
I installed quartermaster through acer.go/quartermaster as described in the manual and connected the Cesuts 335.
The mouse works fine, but the quartermaster software is never able to recognize it and claims "No Predator Devices Connected".
I tried it on two different computers, several different USB ports without success.
Has anybody encountered the same problem?
Is there a fix for my problem?
Any help would be greatly appreciated as I would otherwise have to return the mouse. Programmable buttons are useless if they can not be programmed and the RGB is quite annoying.
[Edited the thread to add issue detail]
The mouse works fine, but the quartermaster software is never able to recognize it and claims "No Predator Devices Connected".
I tried it on two different computers, several different USB ports without success.
Has anybody encountered the same problem?
Is there a fix for my problem?
Any help would be greatly appreciated as I would otherwise have to return the mouse. Programmable buttons are useless if they can not be programmed and the RGB is quite annoying.
[Edited the thread to add issue detail]
0
Best Answer
-
Hblbl
Member Posts: 4 New User
The solution turned out to be on the acer support page, but only the US version.
The necessary Quartermaster version is 1.0.0.5.11 from 2021/12/29 and can be found under:
https://www.acer.com/ac/en/US/content/support-product/9209?b=1
As of now it's crucial to be on the US support page, on the european support page there is not even an entry for the cestus 335.
0
Join in, share your experience!
FAQ & Answers
The mouse is recognized by windows as 'Cestus 335' but the quartermaster software does not find it.
I just noticed the link in my original post was wrong, it's http://go.acer.com/predator-quartermaster but the error stays the same.
And there is not even a support page entry on the cestus 335 on the acer support page.
The necessary Quartermaster version is 1.0.0.5.11 from 2021/12/29 and can be found under:
https://www.acer.com/ac/en/US/content/support-product/9209?b=1
As of now it's crucial to be on the US support page, on the european support page there is not even an entry for the cestus 335.
I had also reached out to Acer directly, but they just told me to send it in as a faulty unit (which it's not).
The quartermaster software from the link in the manual (http://go.acer.com/predator-quartermaster) is just out of date.
Having the same problem . . . . with a Brand New CESTUS 350 No Predator Devices Connected
Also tried to Download Quartermaster version is 1.0.0.5.11 from 2021/12/29
I clicked on the above link https://www.acer.com/ac/en/US/content/support-product/9209?b=1
Result: "The page you're looking for can't be found."
I have also tried installing the mouse on two different computers (Win10), several different USB ports without success!!!
Is there a working Acer download link for Quatermaster version 1.0.0.5.11 ???
Here is the download link for Acer Predator CESTUS Drivers:
The Acer new version 1.0.18 Drivers "DO NOT WORK"
ACER NEEDS TO CORRECT THIS IMMEDIATELY!!!!!
www.helpdrivers.com provided the correct drivers!! Thank you so much!!!
Quartermaster only supports some models of the mice, and I don't know of a good list of which are supported and which aren't.