ACER monitor new out of the box doesn’t turn on?

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AzerXFO27
AzerXFO27 Member Posts: 2 New User
Hi All! Merry Christmas! I just purchased this monitor for my son. We have done everything in the book, even changed the power cable of another system, doesn’t turn on. It’s brand new. Any suggestions or tips? If not, looking like possible return? 

Answers

  • billsey
    billsey ACE Posts: 31,956 Trailblazer
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    Yes, I'd swap it out with the vendor. That will be much faster than sending it to Acer for repair.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AzerXFO27
    AzerXFO27 Member Posts: 2 New User
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    Thanks! Bummer as we just opened it this morning, and nothing at all. I’ve tried the holding ‘on’ power button trick too, and doesn’t work. We were looking forward to playing on it today. 
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
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    Hi @ AzerXFO27
    Please mention your model name of unit 
  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi @AzerXFO27,

    Are you getting any light indication when try to turn ON.