Nitro AN515-54 CPU fan seems to be broken/dying.

phobos15
phobos15 Member Posts: 2 New User
As in the title, CPU fan seems to have kicked the bucket. At max, it works at around half what it used to hit before. When I set it to auto it whirrs really loudly and unsteadily and sounds very unhealthy. When I just start the laptop takes a few minutes to spin up to above triple digits (even when set to max). My CPU frequently hits 95C+ while gaming.

For some extra background, I tend to push my laptop quite hard, it is not unusual to game for 10h+ straight and then spend another 6 hours with it on. I frequently change fan speed to max so it doesnt overheat while gaming. It is a rare day that my laptop is on for less than 16 hours. So I am not sure if it is just me using my laptop a lot and its nearing its second year of such use that it's had enough.

DxDiag file attached, the TLDR of which is:
  • System Model: Nitro AN515-54
  • Operating System: Windows 11 Home 64-bit (10.0, Build 22000) 
  • BIOS: V1.33 (type: UEFI)
  • Processor: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (8 CPUs), ~2.4GHz
  • GPU 1: Intel(R) UHD Graphics 630
  • GPU 2: NVIDIA GeForce GTX 1650

Answers

  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    Was it always like this, or recently started after upgrading to windows 11?
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  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer
    phobos15 said:
    As in the title, CPU fan seems to have kicked the bucket. At max, it works at around half what it used to hit before. When I set it to auto it whirrs really loudly and unsteadily and sounds very unhealthy. When I just start the laptop takes a few minutes to spin up to above triple digits (even when set to max). My CPU frequently hits 95C+ while gaming.

    For some extra background, I tend to push my laptop quite hard, it is not unusual to game for 10h+ straight and then spend another 6 hours with it on. I frequently change fan speed to max so it doesnt overheat while gaming. It is a rare day that my laptop is on for less than 16 hours. So I am not sure if it is just me using my laptop a lot and its nearing its second year of such use that it's had enough.

    DxDiag file attached, the TLDR of which is:
    • System Model: Nitro AN515-54
    • Operating System: Windows 11 Home 64-bit (10.0, Build 22000) 
    • BIOS: V1.33 (type: UEFI)
    • Processor: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (8 CPUs), ~2.4GHz
    • GPU 1: Intel(R) UHD Graphics 630
    • GPU 2: NVIDIA GeForce GTX 1650

    Open the laptop and see the fans operation when gaming and extreme CPU/GPU levels and if any fans are not working? If they are not then change the fan or fans and repaste the CPU/GPU, clean the vents and/or fans, as that is good practice for all these gaming laptops. Btw the CPU or GPU replacement fans are not expensive. 
  • phobos15
    phobos15 Member Posts: 2 New User
    sri369 said:
    Was it always like this, or recently started after upgrading to windows 11?
    It started doing this before the upgrade to win 11, I was hoping upgrading to win 11 would fix something, it did not.

    StevenGen said:
    Open the laptop and see the fans operation when gaming and extreme CPU/GPU levels and if any fans are not working? If they are not then change the fan or fans and repaste the CPU/GPU, clean the vents and/or fans, as that is good practice for all these gaming laptops. Btw the CPU or GPU replacement fans are not expensive. 
    You want me to open the laptop while I am playing? If you mean just look at the fans while they are spinning and see if they are, yes, they are, though one of them (I am guessing the CPU fan) is very stuttery and even just by eye looks to be spinning slower.
    I have no idea how to change fans or repaste or what repasting even means. Can you please provide more info?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @phobos15,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

  • OhBazza
    OhBazza Member Posts: 20 Networker
    hey buddy, i had the same problem but with gpu fan, this may be helpful to you!

    https://community.acer.com/en/discussion/657080/if-youre-having-fan-speed-problems-for-the-love-of-god-check-in-here-asap#latest

    i posted this because every other post ive seen anywhere off here or on here people are assuming its bios related or just dying... but youd be surprised what a full on cleaning can do for these babies <3  check it out let me know if it helped you!