Nitro 5 Why does using VPN cancel out my audio?

UamakK
UamakK Member Posts: 1 New User
edited December 2021 in Nitro Gaming
I have Nitro 5 ( bought on sale) not used for gaming but as a regular LT.  Over the past 2 wks I have not been able to use my VPN service with out cancelling out audio on the lap top.
I did find out that some Dells had the same issue that was fixed by remove the driver and letting windows install a generic one but this does not work with this machine..
i am using windows 10....

Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Hi @ UamakK

    Audio and video quality issues are generally caused by poor or inconsistent network connectivity Using a VPN to connect to your corporate network while getting on a Highfive video call can work, but VPNs naturally add more hops to a network connection