bluetooth mic and headphone issue

xforcestriker
xforcestriker Member Posts: 6

Tinkerer

Hey,

when my connect my bluetooth headset, it shows that my headphones and mic are seperate? 

This suddenly started happening and I can't use a lot of windows apps, like whatsapp. 

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ xforcestriker
    Windows Key+I > Privacy > Microphone
    1. Set allow access to the Micrphone on this device
    2. Allow apps to access your microphone - Make it ON
    3. Choose which apps can access your Microphone - If needed make required to ON.

    If above doesn't work -

    Please try these options one by one and check after each option.

    1. Run Hardware & Devices / Audio Troubleshooters
    Type Troubleshoot in Windows Start Search box > Click Troubleshoot >
    A. Click Hardware & Devices > Run the Troubleshooter
    B. Click Playing Audio > Run the Troubleshooter
    C. Recording Audio > Run the troubleshooter
    D. Speech > Run the troubleshooter

    2. Microphone is not disabled and is set as default
    Type Sound in Windows Start Seach box > Click Sound > Under Recording tab, right click on an empty space and select, Show disconnected devices and Show disabled devices > Select Microphone and click on Properties and make sure that the microphone is enabled > You may also check if the microphone that you are using is set as default.

    3. Set up microphone
    Type microphone in Windows Start Search box > Click Set up a Microphone > Select required type of microphone (for internal mic, select Others) > Follow the onscreen directions to set it up

    4. Take actions related to Audio Driver
    Windows Key+X > Device Manager > Sound, Video & game controllers > Right Click on the entry below > Properties > Driver Tab >

    A. Roll Back - If Roll back driver is enabled, roll it back

    B. Uninstall - Uninstall Device and restart to reinstall it automatically
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @xforcestriker,

    May I know the full model name of your unit.