laptop not opening and not charging anymore Extensa 15 EX215-52

JOHNDENNY009
JOHNDENNY009 Member Posts: 1 New User
edited December 2021 in TravelMate and Extensa
model no: Acer Extensa 15 EX215-52
my laptop not opening and even if i plugged in its not charging , no charging indication. 
everything was good until i shutdown my laptop at 6pm on yesterday(14th dec 2021) then i tried to switch on the laptop at 10 pm(same day), it was not opening and not charging at all.

what could the reason ? battery issue ? 

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    If it's not charging it's either the battery or the charger, and more often than not that is the charger. Do you have any way to test the charger output, or another charger to test with? Your system is a little young to be seeing battery failures yet.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @JOHNDENNY009,

    Did you try to charge it with different charger. 
  • TshidiN
    TshidiN Member Posts: 1 New User
    Hi @JOHNDENNY009
     Did you ever find out what the issue was? Having the exact same issue. Thanks