Aspire E 14 E5-476G automatically shuts down at 50% battery and it stops at 60%

Billyjune

My Aspire E 14 E5-476G automatically shuts down at 50% battery and it stops at 60% battery when charging.

JackE

Open Device Manager. Click batteries folder. Right click and uninstall all drivers you find in this folder. Exit Device Manager and shut down Windows normally without reinstalling anything.

With the charger plugged in, wait for the battery charge LED to turn from steady orange to steady blue. After it turns steady blue, turn the machine back on.

After Windows is fully booted, unplug the charger. Keep using the laptop until the Windows low battery message appears. Then plug the charger back in. The battery should then charge to 95-100% and the battery charge LED should  be steady blue. The battery meter should now be properly calibrated.

Billyjune

JackE said:

Open Device Manager. Click batteries folder. Right click and uninstall all drivers you find in this folder. Exit Device Manager and shut down Windows normally without reinstalling anything.

With the charger plugged in, wait for the battery charge LED to turn from steady orange to steady blue. After it turns steady blue, turn the machine back on.

After Windows is fully booted, unplug the charger. Keep using the laptop until the Windows low battery message appears. Then plug the charger back in. The battery should then charge to 95-100% and the battery charge LED should  be steady blue. The battery meter should now be properly calibrated.

Problem here is that the LED won't turn blue even with hours of charging.

SOCIOTAB

https://sociotab.com/

JackE

>>>Problem here is that the LED won't turn blue even with hours of charging. >>>

At  least one of your battery's cells likely has an internal short. You risk damaging the charger and a battery fire trying to use it. New replacement batteries are less than $30usd. Google search 'e5-766G' & 'battery' for vendors/sellers who ship to your location.

Easwar

Hi @Billyjune,

# Try to update the battery driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option battery.
4. Under the title battery.

5. Right click on that option ----> Update all driver under the title battery.
6. Choose "search automatically". 

Check this T/S and post the result. ​

Billyjune

Easwar said:

Hi @Billyjune,

# Try to update the battery driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option battery.
4. Under the title battery.

5. Right click on that option ----> Update all driver under the title battery.
6. Choose "search automatically". 

Check this T/S and post the result. ​

Says drivers are up to date.

JackE

As mentioned earlier, one or more of your battery's cells likely has an internal short. You risk damaging the charger and a battery fire trying to use it. New replacement batteries are less than $30usd. Google search 'e5-766G' & 'battery' for vendors/sellers who ship to your location.