Battery drain problem while shutdown @helios 300

Skwish
Skwish Member Posts: 1 New User
edited December 2021 in Predator Laptops

My laptop battery drain while shutdown.

My helios 300 2020 laptop battery drain while shutdown and 10% to 20% battery drain in one night 
And  I fully charge it and that problem rapidly increase. Battery health is good but it is a problem to me because I am traveling with this and 12 hours later battery died about 70% .how can I cure it 

Answers

  • Jack22
    Jack22 ACE Posts: 4,195 Pathfinder
    @Skwish
    Try to uninstall the battery driver from device manager and restart the unit and check . Try the below step as well
    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​
    Click on 'Yes' if the comment answers your question!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2021
    Skwish disable the usb power on and make sure no devices are left connected also disable fast startup/fast boot also check your battery wear with hwinfo or battery bar pro if more than 15/20% consider replacing its faulty you can also re-calibrate your battery properly to see if it would improve let it discharge completely and while off let it recharge repeat the process 3 times for a proper calibration also im hopping your not gaming  on battery only as you would damage it it wasnt designed for that you should always be on ac and only use it on battery on emergency and really light works  good luck :)

    Also theres no point in opening multiple threads about the same issue you had already opened one last February so stick to one only opening multiple threads about the same issues its considered spam and will only confuse everyone whos trying to help as we arent acer employees were just normal users like yourself here voluntarily on our own free time as this community its user driven its not acer direct support channel im reporting this thread to acer staff to be merged with your older one as its the same 


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