Laptop Aspire V5-572PG Num Lock behavior on letters

Hi,

My friend's laptop has this strange behavior that when the Num Lock is on, some of the letters start typing numbers (for instance uio = 456). I know this is normal on laptops that don't have the dedicated numeric keys on the right side of the keyboard, but this one has. I don't see the point on changing those keys to numbers when you have dedicated number keys on the right side. It should use the letters when Num Lock is on, as that is the behavior I know from all laptops I've used.

I've installed latest drivers and windows 10 updates but the problem persists. Is this an issue or an actual feature of the laptop? Any way to disable it? I've checked the BIOS but I don't see any option related with the keyboard. Tried different combinations of Num Lock and FN/Shift/Alt/Ctrl but nothing works.

Any help would be appreciated as she asked me to try to fix it but I don't know what to do next so I'm hoping someone else faced the same issue.
Thanks in advance for your support!

Accepted answers

All comments

brummyfan2

Hi,

Give this a try, go to Device Manager, expand Keyboards, right click Standard PS/2 and go to Driver tab, uninstall the driver and reboot and see whether it fixes the problem.

jufr

Thank you for your response. I just tried that but it didn't work. Any other idea?

Easwar

Hi @jufr,

Plz post the keyboard pic here.

jufr

Hi @Easwar, here it is:

Image: https://us.v-cdn.net/6029997/uploads/editor/fv/53c3yd0m1955.jpg

padgett

Looking at the manual I found "When Num Lock is on, the embedded keypad is in numeric mode.". Back in the day when CPUs were measured in MHz instead of GHz, keyboards had lights to tell you if the caps- or num- locks (also one to tell if the drive was active. These must have cost too much.. Particularly when entering a password that is case sensitive, it is good to know if either lock is active. In my A317 I use a program called Capslock (CLV3), a program that momentarily displays an indicator of what the CAPs or NUM lock lock state is. The options display is normally off & only the small graphic at top is displayed.

Image: https://us.v-cdn.net/6029997/uploads/editor/ld/lu9jlwrif40f.jpg

jufr

@padgett when you say "embedded keypad" do you mean the 789UIOJKL keys or the right side numeric keys under the Num Lock key?

padgett

These keys:

Image: https://us.v-cdn.net/6029997/uploads/editor/1g/c2i5eiwad276.jpg

jufr

In that keyboard it makes sense to me, because the Num Lock is activated through a FN key combination and I assume you don't have a dedicated numpad on the right of the keyboard. In my keyboard, since I have the dedicated numpad, I don't see the point of having those keys (789UIOJKLM) working as numbers as well when Num Lock is on.

Quick Links

Top Members

Weekly

Alejandro_AC 70

Kno63 60

Puraw 55

Jack22 55

GAMING6698 50

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™