[Acer Veriton N N4640G] installing new storage SSD/M.2 makes BIOS hangs?

im using this device wwith no problem its been 2 years old until i finally want to upgrade or replace my HDD to SSD/M.2 however everytime i installed the component i cant access BIOS or BOOT or i cant do anything it freezes in ACER logo which weird and when i return the original HDD everything is ok so whats seems to be the problem here? can anyone help me

Answers

  • what is the exact model? example an515-55-58vh.
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  • k3nj4h085
    k3nj4h085 Member Posts: 3 New User
    what is the exact model? example an515-55-58vh.
    Acer Veriton N N4640G...this is also the first time im changing its storage to SSD
  • k3nj4h085
    k3nj4h085 Member Posts: 3 New User

    it stuck here when new SSD/M.2 installed
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @k3nj4h085

    Is it stuck at the Loading Boot Menu or at the Acer logo?

    Are you having two drives both having bootable Windows on it when having the issue?
  • Can you inform the exact model of the ssd? This server only accepts ssd m2 2280 sata 3. What is the bios version?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 33,432 Trailblazer
    Yes, the Veriton N4640G only supports a SATA SSD in the M.2 slot, so will give some weird result if you try an NVMe drive there.
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