Why my acer chromebook not allow to turn on the bluetooth?

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sanghong
sanghong Member Posts: 4 New User
The troubleshoot problem!

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,084 Pathfinder
    Answer ✓
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    sanghong

    Please provide the complete model of your chrome book.   We need to check whether your model supports Bluetooth.     If the bluetooth is not supported for your model then you cannot turn on the Bluetooth. 


    If the bluetooth was working fine earlier on your computer then go through the details given below


    Kindly follow the details from the link 

    https://support.google.com/chromebook/answer/2587653?hl=en
    https://www.google.com/chromebook/howto/connect-to-bluetooth/
    https://cbookreviewguide.com/chromebook-blog/tips-on-connecting-chromebook-to-bluetooth-devices/
    https://smarthomestarter.com/why-cant-i-turn-on-bluetooth-on-my-chromebook/

    Please try these basic steps..

    Try to do a chrome reset on your chromebook   
    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Close the chrome and open it.  It should work fine..

     

    If it is still not working..

     

    We need to do a power wash on your chrome book. 

    Restart the chromebook.

    On the login screen please don’t type the password.

    Hold the Ctrl key + shift key + alt key on keyboard and then press the letter r once

    It will show “Reset this pc”

    Click on power wash and continue..

    Please understand it will clear the local and user settings..

    Please complete the final setup..

    Connnect to wifi and type the wifi password

    Login to chromebook with your regular password

    Now try to connect to bluetooth..


    It should work fine ..

     



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,084 Pathfinder
    Answer ✓
    Options
    sanghong

    Please provide the complete model of your chrome book.   We need to check whether your model supports Bluetooth.     If the bluetooth is not supported for your model then you cannot turn on the Bluetooth. 


    If the bluetooth was working fine earlier on your computer then go through the details given below


    Kindly follow the details from the link 

    https://support.google.com/chromebook/answer/2587653?hl=en
    https://www.google.com/chromebook/howto/connect-to-bluetooth/
    https://cbookreviewguide.com/chromebook-blog/tips-on-connecting-chromebook-to-bluetooth-devices/
    https://smarthomestarter.com/why-cant-i-turn-on-bluetooth-on-my-chromebook/

    Please try these basic steps..

    Try to do a chrome reset on your chromebook   
    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Close the chrome and open it.  It should work fine..

     

    If it is still not working..

     

    We need to do a power wash on your chrome book. 

    Restart the chromebook.

    On the login screen please don’t type the password.

    Hold the Ctrl key + shift key + alt key on keyboard and then press the letter r once

    It will show “Reset this pc”

    Click on power wash and continue..

    Please understand it will clear the local and user settings..

    Please complete the final setup..

    Connnect to wifi and type the wifi password

    Login to chromebook with your regular password

    Now try to connect to bluetooth..


    It should work fine ..

     



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi @sanghong,

    If there is any issue in the wireless device also it may not connect. What device you are trying to connect to it ?
  • sanghong
    sanghong Member Posts: 4 New User
    edited December 2021
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    Easwar said:
    Hi @sanghong,

    If there is any issue in the wireless device also it may not connect. What device you are trying to connect to it ?
    Wireless handsfree
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
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    Hi @ sanghong
    Please mention your model name of unit 
  • sanghong
    sanghong Member Posts: 4 New User
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    Mi True Wireless EBs Basic_R