I cannot access windows store on my Acer liquid jade primo

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Nedu
Nedu Member Posts: 1 New User
I got this phone recently from ebay. It was brand new sealled in a box but since I got it, I've never been able to access the windows store. I've tried resetting it several times. It says i'm using the latest update, idk.
But the error code it displays each time is: 0x80131500
Tried looking for help online, nothing really worked yet.