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I have the new Acer Chromebook Spin 713 2021 i5 (CP713-3W) model and the fan is always on.
Even when CPU is hovering below 5%.
Very light load on the machine - browsing web, watching a couple of Youtube videos.
Also has this unusual behaviour where the fan will spin up to full speed in a very short burst over a second or so and then the fan turns off only to turn on again after a minute.
I have checked the behaviour in Guest Mode too and same behaviour occurs.
Is this normal? Thinking of returning it. Any other Spin 713 owners seen this behaviour?
FAQ & Answers
Tinkerer
I saw a youtube video where the reviewer said it did the same to his, so i assume normal behaviour
Powerwashed and also hard reset and no improvement.
This is clearly an issue with firmware for the machine and Acer needs to provide an update asap.
Btw Google suggests running a CPU test and to contact the manufacturer if trouble is still present: https://support.google.com/chromebook/answer/6309225?hl=en#zippy=,chromebook-is-slow. My test didn't show any problem so my CPU seems perfectly fine but I have to contact Acer service anyway.
The CPU usage is at 5-10 percent and the fan comes on after about 2 minutes at about 30 degrees. Very quiet yes but all the time. In addition, the fan sometimes goes to 100 percent for a short time. A few seconds. This is also in test reports and therefore everything is standard with the 3w. I'm wondering if there isn't a setting other than letting the fan run all the time when Chrome OS requires so little.
Tinkerer
Tinkerer
Tinkerer
Started computer, let sit idle for 15 minutes. CPU readings top down: 26-31-30-34-30-29. Fan off.
1) Did some document work, no videos. After several minutes, fan came on: 30-30-30-33-29-29
2) Let sit idle for several minutes: 28-28-29-31-29-27. Fan still on
3) 5 more minutes idle: 28-28-29-31-28-28. Fan turned off
4) With fan off, moved mouse pointer on COG screen until fan came on (less than 1 minute). 28-34-32-35-31-30
With high fan usage, dust accumulation I noted is a concern.
Tinkerer
CP713-2W (i3 Gen 10) is 2.10GHz @15W
CP713-3W (i5 Gen 11) is 2.40GHz @28W.
CP514-2H (i5 Gen 11) is 1.80GHz @15W.
So, why run the 713-3W only at 28W?
My problem is the play store. As soon as I open a single android app it begins stressing the processor my temps go to 160 F. If no apps are open I can have 5 youtube videos playing at 4k 60 fps and it won't go over 110 degrees. I can open linux on it and run firefox and a couple youtube videos on that and there is no problem. But as soon as a single Android app is opened its 100% processing power and fan kicks on into turbo mode.
The 713 has a problem with working with android. And honestly it worked fine with android apps in the beginning. If I had to guess it starting having an issue when android 11 became the standard on this model. Around Chrome OS95. I can't say for sure but I believe its that. If I'm remembering right it worked fine when it was Android 9. Also there are apps that don't work as well now that its Android 11.
Lastly this issue which has been happening over a year has really done a job on my battery health. I have something like 500 discharges now due to the play store pushing the processor and fan so hard. I think this is a Acer problem more than a google issue