Bluetooth immediate disconnect - Acer Nitro 5

Doc1995

Okay, so I have an Acer Nitro 5 laptop that has bluetooth that is NOT functioning right. It'll pair up just fine with three different phones, but then if I actually try and connect them it just won't work period.
What's happening is that on the phones it'll instantly display 'couldn't connect,' while on the laptop it'll VERY briefly display the name of the phone trying to connect before then displaying 'not connected.'
Had this happening ever since I started trying to use Bluetooth on this laptop. I've tried to troubleshoot it, no results with the Windows 10 troubleshooter. I have tried disabling/reenabling drivers, uninstalling the drivers and reinstalling out of a restart, uninstalling then manually reinstalling, going into device settings, I've even gone into the Windows Services manager to set the bluetooth services to Automatic instead of Manual and restarting the services. 
The most annoying thing about this is that at one point I DID get it working right, but I don't even remember how. And unfortunately, I can confirm that no other program is interfering with it after a full factory reset in and of itself didn't solve the issue.

I'm at my wits end here. I can at least confirm that it's practically the computer fresh out of the box that has the issue and nothing else I've installed software wise. I DO have an additional SSD installed - a Samsung - but that has nothing on it after the factory reset either and that one time I got the bluetooth working it was well after the additional drive was installed, so I can't say it was that. 
Anyone have any ideas?

​//Edited the content to add model name.   ​

StevenGen

Doc1995 said:

Okay, so I have an Acer Nitro 5 laptop that has bluetooth that is NOT functioning right. It'll pair up just fine with three different phones, but then if I actually try and connect them it just won't work period.
What's happening is that on the phones it'll instantly display 'couldn't connect,' while on the laptop it'll VERY briefly display the name of the phone trying to connect before then displaying 'not connected.'
Had this happening ever since I started trying to use Bluetooth on this laptop. I've tried to troubleshoot it, no results with the Windows 10 troubleshooter. I have tried disabling/reenabling drivers, uninstalling the drivers and reinstalling out of a restart, uninstalling then manually reinstalling, going into device settings, I've even gone into the Windows Services manager to set the bluetooth services to Automatic instead of Manual and restarting the services. 
The most annoying thing about this is that at one point I DID get it working right, but I don't even remember how. And unfortunately, I can confirm that no other program is interfering with it after a full factory reset in and of itself didn't solve the issue.

I'm at my wits end here. I can at least confirm that it's practically the computer fresh out of the box that has the issue and nothing else I've installed software wise. I DO have an additional SSD installed - a Samsung - but that has nothing on it after the factory reset either and that one time I got the bluetooth working it was well after the additional drive was installed, so I can't say it was that. 
Anyone have any ideas?

Give us more details of the phones that you are trying to connect and your Nitro 5 exact model number? As Bluetooth problems can be rectified by reinstalling and updating drivers of the Wi-Fi and Bluetooth card. The Wi-Fi/BT card is a very reliable and they very rarely go wrong. It must be that you have not done any of what I’ve mentioned above.

Doc1995

StevenGen said:

Doc1995 said:

Okay, so I have an Acer Nitro 5 laptop that has bluetooth that is NOT functioning right. It'll pair up just fine with three different phones, but then if I actually try and connect them it just won't work period.
What's happening is that on the phones it'll instantly display 'couldn't connect,' while on the laptop it'll VERY briefly display the name of the phone trying to connect before then displaying 'not connected.'
Had this happening ever since I started trying to use Bluetooth on this laptop. I've tried to troubleshoot it, no results with the Windows 10 troubleshooter. I have tried disabling/reenabling drivers, uninstalling the drivers and reinstalling out of a restart, uninstalling then manually reinstalling, going into device settings, I've even gone into the Windows Services manager to set the bluetooth services to Automatic instead of Manual and restarting the services. 
The most annoying thing about this is that at one point I DID get it working right, but I don't even remember how. And unfortunately, I can confirm that no other program is interfering with it after a full factory reset in and of itself didn't solve the issue.

I'm at my wits end here. I can at least confirm that it's practically the computer fresh out of the box that has the issue and nothing else I've installed software wise. I DO have an additional SSD installed - a Samsung - but that has nothing on it after the factory reset either and that one time I got the bluetooth working it was well after the additional drive was installed, so I can't say it was that. 
Anyone have any ideas?

Give us more details of the phones that you are trying to connect and your Nitro 5 exact model number? As Bluetooth problems can be rectified by reinstalling and updating drivers of the Wi-Fi and Bluetooth card. The Wi-Fi/BT card is a very reliable and they very rarely go wrong. It must be that you have not done any of what I’ve mentioned above.

The laptop's model number is AN515-54

If that actually isn't the model number and in case I am mistaken, the serial number is NHQ59AA0020160919D3400, and the SNID is 01603727734

As for the three phones, in order of age from oldest to youngest, they are a ZTE Android phone (yeah, I'm not kidding about old), an LG Stylo4, and a Samsung Galaxy A32.

If you are talking about going into the device manager, going under bluetooth, right-clicking and hitting update driver, or hitting uninstall device and then reinstalling either through a computer reboot and Windows 10 doing it automatically or me downloading the driver to install it manually, I have done that. Even uninstalled the bluetooth device (personal area network) under Network Adapters. Unless that isn't what you mean, in which case I apologize, please elaborate?

MoltenXircuit

For anyone who also encounters this issue, it might be Windows 11. I had to turn off the power management setting from through device manager.