Im having a problem with my headphone - Aspire ES 14 ES1-420-575H

DlOBRANDO
DlOBRANDO Member Posts: 5 New User
edited December 2021 in Aspire Laptops
I have a Aspire ES 14. Model number is ES1-420-575H. So the problem is that i CAN'T use the build in mic in my headphone and it's annoying me. I tried every solution possible and i can't seem to solve it. And also the problem is the computer not the headphone since my phone can use it well. Plus i can only hear background music on the headphone

​//Edited the content to add model name.   ​

Answers

  • DlOBRANDO

    Try windows x 
    Go to device manager - Go to sound video and game controllers.  Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. 
    Restart the computer.  It should work fine.. 

    If it is still not working 
    Uninstall the sound driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the sound driver 


    It should work fine.. 


    If it is still not working, please follow the steps given below:


    click on start - settings - system – sound – You will see  chose your output and input device 
    On the " chose your output device "  - chose headset or speakers as you desire..
    On the "chose your input device" - click on drop down menu - chose microphone as the input 

    On type here to search on the lower left corner 
    type microphone privacy 
    go to microphone privacy settings on the top
    check whether  Allow access to the microphone on this device is on 
    If it is off - click on change and turn it on

    Allow apps to access your microphone is on 

    Scroll down - chose which microsoft store apps can access your microphone
    check the apps escpecially zoom, skype , camera to on

    Allow Desktop apps to access your microphone to on

    It should work fine ..


    Please use the link for reference purpose 

    https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011
    https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/
    https://www.drivereasy.com/knowledge/fix-windows-10-upgrade-issue-internal-microphone-not-working/

     


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  • JackE
    JackE ACE Posts: 45,130 Trailblazer
    Right click speaker icon in right tray. Click open sound settings. Click sound control panel in right pane. Click recording tab. Select your headphone mic.

    Jack E/NJ

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    You are already using the headset mic.

    As long as when you plugged in your headset, the computer prompts you "which device did you plug in?" and you select headset --- you are using the headset mic. 3.5mm headset mic is not a separate item.

    If your computer doesn't prompt you, then go to Realtek Audio Console or Realtek HD Audio Manager to select headset.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @DlOBRANDO,

    Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

    Turn off or on Microphone in Windows 10