Drivers for Acer Predator XB323QKNVbmiipruzx (or any information really)

pzmudzinski
pzmudzinski Member Posts: 2 New User
in Predator Monitors
I bought this monitor: Acer Predator XB323QKNVbmiipruzx
Works great for MBP on OSX Monterey except it does not wake up after wakening laptop. I have to turn monitor off and on to make it work. I thought I have to download drivers but I cannot find any information about this model on acer drivers website - there is no such model as XB323QKNV, only XB323UGP.
What's the reason for that? Did I buy some fake model? Or it's named differently on website for some reason?



Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    pzmudzinski said:
    I bought this monitor: Acer Predator XB323QKNVbmiipruzx
    Works great for MBP on OSX Monterey except it does not wake up after wakening laptop. I have to turn monitor off and on to make it work. I thought I have to download drivers but I cannot find any information about this model on acer drivers website - there is no such model as XB323QKNV, only XB323UGP.
    What's the reason for that? Did I buy some fake model? Or it's named differently on website for some reason?



    Enter the serial number on acer.com/ac/en/US/content/drivers
    And you may get the drivers for your device.
  • pzmudzinski
    pzmudzinski Member Posts: 2 New User
    Acer-Erick said:
    pzmudzinski said:
    I bought this monitor: Acer Predator XB323QKNVbmiipruzx
    Works great for MBP on OSX Monterey except it does not wake up after wakening laptop. I have to turn monitor off and on to make it work. I thought I have to download drivers but I cannot find any information about this model on acer drivers website - there is no such model as XB323QKNV, only XB323UGP.
    What's the reason for that? Did I buy some fake model? Or it's named differently on website for some reason?



    Enter the serial number on acer.com/ac/en/US/content/drivers
    And you may get the drivers for your device.
    It shows windows only :-( 
    What can I do now?
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    The monitor model is XB323QK, the NV and all the rest of the characters define which sub model it in in the XB323QK line. I don't believe there are any drivers needed. What you need to do instead is to tell the port itself to go into only a light sleep, so it doesn't get the monitor so far down it needs to be turned on manually to wake up. There should be some power setting that details sleep modes on the video ports... I'm guessing you are on HDMI?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @pzmudzinski,

    Check here

    https://www.acer.com/ac/pl/PL/content/drivers

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