Hi just bought an Acer aspire xc-830 and can't start it up.

Hi just bought an Acer aspire xc-830.  There was no vga cable in the box so bought one in town. Connected all the cables and switched on. Acer logo appeared on screen then screen went blank. please tell me what I should be doing. Thank you.

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    So, what monitor are you using? What should happen with a brand new system like that is after the Acer splash screen it should start loading Windows, asking you questions as it sets up the system. Which model XC-830 did you get? There were some that were sold without Windows that were cheaper, but they'd usually have something like Endless OS installed.
    Try holding the F2 key down when turning it on to get into the BIOS. You should be able to wander around those screens without any problems and that will help determine if the problem is in the hardware or the software.
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