Problems installing additional drives Nitro 5 AN515-57-55R8

SaintPaul

My old laptop, an ASUS GL703G laptop died not long ago and I have just purchased a new Nitro 5 which came standard with 8Gb RAM and a 512Gb SSD.
I pulled my old ASUS laptop apart and salvaged the 16Gb RAM chip, the 256Gb SDD drive and the 1TB 2.5" drive with the intention of boosting my RAM and adding the extra storage to my new Nitro 5.
The RAM was no problem and its comfortably running the 16Gb no problem.
I have tried installing both additional drives however and I cannot get either to be recognised in the BIOS as being installed.
I've followed the ACER videos on Youtube for installing both the types of drives and neither is successful.
I plugged the 2.5" drive into a desktop PC and it works fine and I did a complete reformat of the drive but still the new laptop does not recognise it.
I have tried both the drives individually (leaving the current 512Gb installed obviously) and also all of them together but no success.
The SSD drive im trying to install is a Sandisk X600 SSD m.2 2280
Any help would be appreciated.

brummyfan2

Hi,
Could you please post the Disk Management snip  while those drives are attached, in the meantime, try this:Why Is My Hard Drive Not Showing in Windows File Explorer? - YouTube
Did you format the Sandisk M.2 SSD as well? Do they show up in Information tab of BIOS screen?

SaintPaul

Brummy

Neither the SSD or the 2.5" show up in the bios or the disk management program.  Only the OEM 512Gb SSD shows up in both.
I haven't been able to format the SSD as I don't have a computer handy I can plug it in to that will read it.

brummyfan2

Hi,
I would suggest you buy an USB enclosure, install the Sandisk M.2 SSD and format it, the drives may have left over files from previous laptop.

brummyfan2

You could also try following this method but it's tedious:
1. Backup your system using Macrium Reflect free and familiarise with the image recovery process, to be on the safe side.
2. Download and install MiniTool Partition wizard, it might recognise the Sandisk drive and use Wipe feature to format it but make sure that you don't wipe your main drive.

Macrium Software | Reflect Free Edition
Download MiniTool Partition Wizard - free - latest version (softonic.com)