Swift 5 SF514-55GT-75JX Coil Whine Issue

hosam91
hosam91 Member Posts: 1 New User
Hey there,  I am facing constant coil whine issue on my new Acer Swift 5  SF514-55gt-75JX ( i7-1165G/16gb ram/1T gb SSD version). A buzzing sound coming just under the processor and some high pitched whining noise somewhere around the middle of the laptop and these noises are constant (it is there even when idle). Plugging in something (for example a headphone) to the USB-C port makes coil whine disappear for some reason. Sound is not like screaming high, but high enough to annoy and distract me. can anyone here help me how to get rid of this Coil Whine sound or is there any Driver update to solve this problem ??? 

I can just keep the headphones plugged in all the time but that's not a reasonable solution

help please this sound is driving me crazy!!!!!!!  

Answers

  • StevenGen
    StevenGen ACE Posts: 12,687 Trailblazer
    hosam91 said:
    Hey there,  I am facing constant coil whine issue on my new Acer Swift 5  SF514-55gt-75JX ( i7-1165G/16gb ram/1T gb SSD version). A buzzing sound coming just under the processor and some high pitched whining noise somewhere around the middle of the laptop and these noises are constant (it is there even when idle). Plugging in something (for example a headphone) to the USB-C port makes coil whine disappear for some reason. Sound is not like screaming high, but high enough to annoy and distract me. can anyone here help me how to get rid of this Coil Whine sound or is there any Driver update to solve this problem ??? 

    I can just keep the headphones plugged in all the time but that's not a reasonable solution

    help please this sound is driving me crazy!!!!!!!  

    My advice to you is this, phone an Acer outlet near you and ask their advice as you will have to send your laptop to be repaired by Acer. These sorts of problems are covered under warranty, so don’t open and/or try to fix it as it will void your warranty, plus you can’t fix this problem yourself!