image

How do I stop my Nitro 5 (AN515-51-50WA) from abruptly shutting down?

Batman13Batman13 Member Posts: 1 Newbie
The situation has gotten so worse, it doesn't even stay open long enough for me to reinstall the windows or do any software update to solve it. Before, it would just randomly shut down. Now, the Acer Command Centre (with all the dialogues to shut down, hibernate, sleep, etc.,) randomly props open no matter what I'm doing and the display goes black alongwith the backlit keyboard. The laptop is charging and the LED turns blue when charged long enough. It doesn't even stay open when connected to a power supply.

I would be thankful to anyone with some insight into it. 

FAQ & Answers

  • EaswarEaswar Ally Posts: 5,429
    Hi @Batman13,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
Sign In or Register to comment.

Who's Online1K

Aflacducky
Aflacducky
AhmedLasheen1998
AhmedLasheen1998
AnhEZ28
AnhEZ28
Apolivo
Apolivo
Dharris567
Dharris567
Dragonruler
Dragonruler
Kev0806
Kev0806
Maiconuba2
Maiconuba2
muhammada127a
muhammada127a
NateViz
NateViz
PauloD
PauloD
Ramadita
Ramadita
threan
threan
xapim
xapim
+1K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos