image

How do I stop my Nitro 5 (AN515-51-50WA) from abruptly shutting down?

Batman13Batman13 Member Posts: 1 Newbie
The situation has gotten so worse, it doesn't even stay open long enough for me to reinstall the windows or do any software update to solve it. Before, it would just randomly shut down. Now, the Acer Command Centre (with all the dialogues to shut down, hibernate, sleep, etc.,) randomly props open no matter what I'm doing and the display goes black alongwith the backlit keyboard. The laptop is charging and the LED turns blue when charged long enough. It doesn't even stay open when connected to a power supply.

I would be thankful to anyone with some insight into it. 

FAQ & Answers

  • EaswarEaswar Ally Posts: 6,728
    Hi @Batman13,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
Sign In or Register to comment.

Who's Online2.2K

Acer-Ingrid
Acer-Ingrid
Acer-Jose
Acer-Jose
Acer-Monica
Acer-Monica
Acer-Samuel
Acer-Samuel
aelshow
aelshow
Aziz1953
Aziz1953
BRASILE
BRASILE
Elgermano
Elgermano
Isahk01
Isahk01
Louis62
Louis62
newapollo
newapollo
RishabhAditya
RishabhAditya
RoKeMe
RoKeMe
sllim
sllim
strawhat
strawhat
Sweden
Sweden
Tahkrii
Tahkrii
Tranz
Tranz
XdxD
XdxD
JackE
JackE
+2.2K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers