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My acer nitro 5 an515-55-53ag will not turn on

WebzibWebzib Member Posts: 5 New User
My acer nitro 5 will not turn on when i press the power button and the charging has been connected long enough for it to have enough charging to work and i’ve checked that is has been charging because the blue light is on for the charging. Also it stopped working randomly.

FAQ & Answers

  • WebzibWebzib Member Posts: 5 New User
    Also i dont know why it might have stop working. And i have tried to do a power cycle and i do not have a battery reset pinhole
  • EaswarEaswar Ally Posts: 5,532
    Hi @Webzib,

    Can you able to get the BIOS screen.
  • WebzibWebzib Member Posts: 5 New User
    Easwar said:
    Hi @Webzib,

    Can you able to get the BIOS screen.

    no i was not able to get the bios screen
  • EaswarEaswar Ally Posts: 5,532
    Hi @Webzib,

    Did you try to charge it with different charger.
  • WebzibWebzib Member Posts: 5 New User
    Sorry for late response but another charger didn’t work
     
  • Acer-ErickAcer-Erick Moderator Posts: 504 Moderator
    Hi @ Webzib

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​

     

  • WebzibWebzib Member Posts: 5 New User
    Hi @ Webzib

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​

     

    Thank you for the help but my model unfortunately does not have a battery pin reset
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